Subscription Management

Manage your Stalemp subscription

This page applies to customers who selected “Subscribe & save” for Waterless Carpet Foam Stain Remover. The current plan sends the selected product bundle every 30 days with a 20% subscription discount.

Cancel future renewals

You can cancel at any time without a cancellation fee. Email support@stalemp.com from the email used at checkout and include the order number, or call +1 206-416-6845. Submit the request before the next scheduled renewal is processed.

Change a bundle, delivery address or payment method

Contact support with the order email and order number. For security, do not send full payment-card details by email or phone. We will provide the appropriate secure instructions.

Orders already processed

Cancellation prevents future renewal charges. If a renewal order has already been processed, it remains subject to the Shipping & Delivery and Return & Refund policies.

Need product help?

Tell us the carpet or upholstery material, stain type and how the foam was used so we can provide relevant guidance.

Business Information

Legal business name: Shenqiu County Shengzouqi General Merchandise Store (Sole Proprietorship)

Unified social credit code: 92411624MADWTQ5G16

Registered address: Room 388, Unit 2, Block 3, Building 9, Hemei Jiayuan Community, Baiji Town, Shenqiu County, Henan, China

Contact email: support@stalemp.com

Contact phone: +1 206-416-6845